Most single-projector fulldome shows are shipped within 24-48 hours after receiving your order. Most multi-projector shows can be made and shipped within 72 hours. If custom slicing is involved, contact us for a delivery time.
In order to receive authorization for public performance, the responsible party for the theater or institution needs to agree to the performance terms of the show's license by signing the License Agreement. When we ship the order, we include two copies of the License Agreement, signed by the producer. The responsible party then signs both copies, and returns one to the producer. When received by the producer, the License Agreement is in effect.
When we ship your order, we include an itemized packing list, and send you an e-mail message with the delivery details (including FedEx tracking number if there is one).
For prepaid orders, a cash receipt or credit card slip is included in the package. We will not process credit card charges until your order actually ships.
Federal Express customers: To bypass our handling charge, provide your FedEx account number, and we'll simply check "Bill Recipient" on the airbill.
International customers: You are responsible for paying any applicable import duties and customs fees. When we fill out the required U. S. Customs form, we will not declare a fraudulent value for our products; please do not ask us to do so.
Here are our current delivery/handling charges (opens in a popup window)